What Works in Work-First Welfare: Designing and Managing Employment Programs in New York City

Title

What Works in Work-First Welfare: Designing and Managing Employment Programs in New York City

Year

2011

Abstract

This book is a case study of how New York City's welfare-to-work programs were managed and implemented in the mid 2000s. Feldman also analyzes the unique characteristics that differentiate it from other programs in place across the country.

Files

Download 1. Introduction (211 KB)

Contents

      Foreward by Mary Jo Bane
      1.

Introduction

      2. Welfare to Work in New York City



      Part 1: Shared Strategic Elements among Work-First Employment Programs



      3. Creating a Spirit of Partnership
      4. Getting Participants Job Ready
      5. Making Good Job Matches
      6. Promoting Employment Retention



      Part 2: Differences in Organizational Practices among Work-First Employment Programs



      7. Different Practices among Programs
      8. Different Practices among Program Types



      Part 3: Explaining Performance Differences among Work-First Employment Programs



      9. What Works within Work First?
      10. Nonprofits and For-Profits: A Closer Look
      11. The Role of Management and Leadership
    12. Why Programs Choose Suboptimal Practices

ISBN

978-0-88099-376-0 (cloth) ; 978-0-88099-375-3 (pbk)

Subject Areas

UNEMPLOYMENT, DISABILITY, and INCOME SUPPORT PROGRAMS; Poverty and income support; Income support programs; WORKFORCE DEVELOPMENT; Labor exchange; Public training programs

What Works in Work-First Welfare: Designing and Managing Employment Programs in New York City

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