Title

The Performance of Performance Standards

Year

2011

Abstract

Using a variety of data sources, the contributors explore how performance standards and incentives affect the behavior of public managers and agency employees, their approaches to service delivery, and ultimately, the outcomes for participants.

Contents

  1. Performance Standards and the Potential to Improve Government Performance / James J. Heckman, Carolyn J. Heinrich, and Jeffrey Smith
  2. U.S. Employment and Training Programs and Performance Standards System Design / Pascal Courty, Carolyn J. Heinrich, Gerald Marschke, and Jeffrey Smith
  3. A Formal Model of a Performance Incentive System / James J. Heckman, Carolyn J. Heinrich, and Jeffrey Smith
  4. The JTPA Incentive System: Implementing Performance Measurement and Funding / Pascal Courty and Gerald Marschke
  5. Setting the Standards: Performance Targets and Benchmarks / Pascal Courty, Carolyn J. Heinrich, and Gerald Marschke
  6. Do the Determinants of Program Participation Data Provide Evidence of Cream Skimming? / James J. Heckman and Jeffrey Smith
  7. Measuring Government Performance: An Overview of Dysfunctional Responses / Pascal Courty and Gerald Marschke
  8. Local Responses to Performance Incentives and Implications for Program Outcomes / Carolyn J. Heinrich
  9. Do Short-Run Performance Measures Predict Long-Run Impacts? / James J. Heckman, Carolyn J. Heinrich, and Jeffrey A. Smith
  10. Lessons for Advancing Future Performance Standards Systems / James J. Heckman, Carolyn J. Heinrich, and Jeffrey Smith

ISBN

9780880992947 (cloth) 9780880992923 (pbk)

Subject Areas

WORKFORCE DEVELOPMENT; Employment Service and public training