Publication Date
1-1-2002
Award Type
Honorable Mention
Dissertation Advisor
Mark C. Suchman
Abstract
This study compares workplace dispute resolution strategies in matched pairs of hierarchical and non-hierarchical (worker-owned cooperative) organizations operating in four industries—coal mining, taxicab, whole foods, and homecare. Drawing on the themes from law and society, organizational theory, alternative dispute resolution (ADR), and the sociology of gender, this research explores the impact of gender and of formal (i.e., official) and informal (i.e., unofficial) power on grievances and disputing strategies.
Link to dissertation full text