What Works in Work-First Welfare: Designing and Managing Employment Programs in New York City

Authors

Andrew R. Feldman, Wisconsin Department of Workforce Development

Publication Date

1-1-2011

DOI

10.17848/9780880994019

Abstract

This book is a case study of how New York City's welfare-to-work programs were managed and implemented in the mid 2000s. Feldman also analyzes the unique characteristics that differentiate it from other programs in place across the country.

Files

Contents

Foreword by Mary Jo Bane

1. Introduction

2. Welfare to Work in New York City

Part 1: Shared Strategic Elements among Work-First Employment Programs

3. Creating a Spirit of Partnership

4. Getting Participants Job Ready

5. Making Good Job Matches

6. Promoting Employment Retention

Part 2: Differences in Organizational Practices among Work-First Employment Programs

7. Different Practices among Programs

8. Different Practices among Program Types

Part 3: Explaining Performance Differences among Work-First Employment Programs

9. What Works within Work-First?

10. Nonprofits and For-Profits: A Closer Look

11. The Role of Management and Leadership

12. Why Programs Choose Suboptimal Practices

ISBN

9780880993760 (cloth) ; 9780880993753 (pbk.) ; 9780880994019 (ebook)

Subject Areas

UNEMPLOYMENT, DISABILITY, and INCOME SUPPORT PROGRAMS; Poverty and income support; Income support programs; WORKFORCE DEVELOPMENT; Public training programs; Welfare to work