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This book is a case study of how New York City's welfare-to-work programs were managed and implemented in the mid 2000s. Feldman also analyzes the unique characteristics that differentiate it from other programs in place across the country.


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      Foreword by Mary Jo Bane
      1. Introduction
      2. Welfare to Work in New York City
      Part 1: Shared Strategic Elements among Work-First Employment Programs
      3. Creating a Spirit of Partnership
      4. Getting Participants Job Ready
      5. Making Good Job Matches
      6. Promoting Employment Retention
      Part 2: Differences in Organizational Practices among Work-First Employment Programs
      7. Different Practices among Programs
      8. Different Practices among Program Types
      Part 3: Explaining Performance Differences among Work-First Employment Programs
      9. What Works within Work-First?
      10. Nonprofits and For-Profits: A Closer Look
      11. The Role of Management and Leadership
      12. Why Programs Choose Suboptimal Practices


9780880993760 (cloth) ; 9780880993753 (pbk.) ; 9780880994019 (ebook)

Subject Areas

UNEMPLOYMENT, DISABILITY, and INCOME SUPPORT PROGRAMS; Poverty and income support; Income support programs; WORKFORCE DEVELOPMENT; Public training programs; Welfare to work

What Works in Work-First Welfare: Designing and Managing Employment Programs in New York City




Feldman, Andrew R. 2011. What Works in Work-First Welfare: Designing and Managing Employment Programs in New York City. Kalamazoo, MI: W.E. Upjohn Institute for Employment Research.

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Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.